We provide the following services under the ACC Sensitive Claims Service: All providers now offer Teletherapy. Services can be by phone or video.

Is to help clients:

• Feel comfortable and validated for seeking assistance

• Help determine what type of Provider could best deliver the services to
  meet the their needs

• Know what ACC funded services are available

• Decide whether they wish to proceed with ACC services

• Have an opportunity to meet and feel comfortable with the Service Provider without pressure that they have to continue with that Provider

Is to help clients to identify their current needs and for the Provider to determine the most appropriate service(s) for those needs.

Is to help ACC determine the client’s eligibility for cover and entitlement.

Can be short term and is to provide short term intervention to support the clients safety and well-being. It can also be a tailored well-being service to achieve recovery from, or the self-management of their covered mental injury.

Is to support clients who are not eligible for ACC funding to find and transition to other non-ACC Providers or another funding mechanism with the same Providers.

Is to provide the client who is self-managing with support as required.

Managing or removing any social barriers that prevent or limit a client's ability to engage in ACC services.

Provision of education and support to family members about the effects of sexual abuse.